Terms & Conditions

Last Updated: 2/11/2025

Welcome to McKellip Sod Farm. These Terms and Conditions govern your use of our website and services. By accessing or purchasing from us, you agree to these terms.


1. General Terms

These Terms and Conditions apply to all sales, services, and interactions with McKellip Sod Farm. We reserve the right to update, modify, or change these terms at any time. Your continued use of our services constitutes your acceptance of these terms.


2. Ordering and Payments

Orders must be placed through our website, phone, text, or in person. Full payment is required before sod is picked up or delivered unless otherwise agreed upon. We accept credit cards and cash unless otherwise agreed upon. Credit card information is securely stored by our payment processor and may be reused with customer authorization. We only have access to the last four digits of the card number. We can also see the name on the card and the expiration date.


3. Pricing and Availability

Prices are subject to change without notice. Availability of sod is dependent on seasonal conditions, weather, and supply. Bulk orders or special sod types may require advance notice and scheduling.


4. Delivery and Pickup

Delivery fees are based on location and order size. It is the customer’s responsibility to ensure that the delivery site is accessible for our trucks. Any missed or refused deliveries may be subject to additional charges. Pickup orders must be collected at the scheduled time to maintain sod freshness.


5. Returns and Refunds

Due to the perishable nature of sod, all sales are final. No returns or refunds are allowed once sod is cut for an order. If there is a problem with your order, please contact us within 24 hours for resolution. Refunds or replacements may be issued at our discretion in cases of confirmed product defects.


6. Electronic Communications

6.1 Email Communications

By providing your email address during checkout or account registration, you consent to receive communications from us. These communications may include:

  • Transactional Emails: We send emails related to your purchases, including order confirmations, shipping updates, invoices, and support-related messages. These emails are necessary for completing transactions.
  • Marketing Emails (With Consent): If you opt in, we may send promotional emails. These emails may include special offers, discounts, new products, or other relevant information. You can unsubscribe at any time by clicking the unsubscribe link in the email or by contacting us directly.

When sending emails we will be in compliance with applicable laws.

6.2 SMS Campaign Communications

By opting into SMS campaigns we may send text messages that include:

  • 2FA – Two-Factor authentication, one-time use password, password reset
  • Marketing (Double Opt In) – Any communication with marketing and/or promotional content
    • We will only send marketing texts if you opt into specific marketing campaigns
  • Customer Care – All customer care messaging, including account management and support
  • Account Notification – All reminders, alerts, and notifications.
  • Delivery Notification – Information about the status of the delivery of a product or service

By signing up to sms campaigns you agree to receive text messages for the above use cases from McKellip Sod Farm at the phone number provided at time of sign up. Consent is not a condition of purchase. Reply STOP to unsubscribe. Reply HELP for help. Message frequency varies. Msg & data rates may apply. Your contact information is protected in accordance with our Privacy Policy.

You can opt out of text messages at any time. Opting out of text messages will also opt you out of all texting communication from us. When sending text messages we will be in compliance with applicable laws including 10DLC regulations.


7. Customer Responsibilities

It is the customer’s responsibility to prepare the site for sod installation before delivery. Proper watering, installation, and care are necessary for sod success. We provide guidance, but final responsibility lies with the customer. We are not responsible for damage caused by improper installation, lack of watering, or pest issues.


8. Liability Disclaimer

We are not liable for damages due to delays, weather conditions, or other unforeseen circumstances. Our liability is limited to the value of the sod purchased. We are not responsible for injury, damage, or loss resulting from the use of our products.


9. Governing Law

These Terms and Conditions are governed by the laws of Idaho. Any disputes will be handled through arbitration or in the appropriate courts of Idaho.


10. Contact Information

For any questions regarding these terms, please contact us at:

McKellip Sod Farm
18651 Can Ada Rd Nampa ID 83687
208-467-5106
[email protected]

By purchasing from McKellip Sod Farm, you acknowledge that you have read and agreed to these Terms and Conditions.