Privacy Policy

Last Updated: 2/11/2025

This Privacy Policy explains how McKellip Sod Farm (“we,” “us,” or “our”) collects your personal information. It details how we use and protect your information when you visit our website and use our services. By accessing our website and making purchases, you consent to the terms outlined in this policy.

1. Information We Collect

We collect the following types of information when you interact with our website and services:

  • Personal Information: Name, email address, phone number, billing and shipping addresses, and payment details.
  • Payment Information: While we do not store full credit card details, our payment processor securely stores payment information. We can only access the last four digits. We can access the cardholder’s name and the card’s expiration date. This information is used for verification and customer convenience.
  • Account Information: If you create an account, we may store your login credentials and order history.
  • Communication Data: When you contact us via email, phone, or forms, we collect and store communication records.
  • Technical Data: IP address, browser type, and website usage statistics to improve user experience and security.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders.
  • To facilitate payment processing through our payment processor.
  • To provide customer support and respond to inquiries.
  • To send order confirmations, shipping updates, and customer service messages.
  • To send promotional emails and text messages (if you opt-in) about special offers, new products, or updates.
  • To improve our website, services, and customer experience.
  • To comply with legal obligations and enforce our policies.

3. Payment Information and Security

We use a third-party payment processor to handle transactions securely. We do not store full credit card numbers or security codes on our servers. Our payment processor securely stores payment details, and we only have access to:

  • The last four digits of the credit card number.
  • The cardholder’s name.
  • The card’s expiration date.

Customers can choose to allow their payment method to be stored by our payment processor for future purchases. The security and privacy of stored payment information are subject to the policies of our payment processor.

4. Sharing Your Information

We do not share, sell, or rent customer information to any third party for marketing or promotional purposes. However, we may share your information with:

  • Payment Processors: To securely process transactions.
  • Shipping Partners: To fulfill and deliver your orders.
  • Service Providers: To assist with website hosting, analytics, and customer communications.
  • Legal Authorities: When required by law or to protect our rights.

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Improve website functionality and user experience.
  • Analyze traffic and trends.
  • Offer personalized content and ads.

You can manage cookie preferences through your browser settings.

6. Data Security

We take reasonable precautions to protect your personal information. However, no method of transmission over the internet is 100% secure. We encourage customers to use strong passwords and keep login credentials confidential.

7. Your Rights and Choices

You have the right to:

  • Access and update your personal information.
  • Request deletion of your data (subject to legal and operational requirements).
  • Opt out of marketing communications.

To exercise these rights, contact us at [Your Contact Email].

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, contact us at:

McKellip Sod Farm
18651 Can Ada Rd Nampa ID 83687
[email protected]
208-467-5106